Welcome to Narvuk’s Privacy Policy. This document outlines how we collect, use, and protect your personal information when you use Narvuk products and services, including narvuk.com and associated websites and sub-domains. Narvuk is committed to safeguarding your privacy. Any information that identifies you will be handled in accordance with this policy. We may update this policy periodically, so please review it regularly. Continued use of our services signifies your acceptance of any changes.
Information We Collect
When you use Narvuk’s products and services, we may collect various types of personal information, including:
- Full name
- Home or business address
- Telephone number
- Email address
- Business information and/or documents
- Payment and financial information
Additionally, we may collect the following information automatically when you interact with our websites:
- Internet Protocol (IP) address
- Geolocation data
- Browser type and version
- Operating system and device information
- Referral source and exit pages
- Length of visit, page views, website navigation, and browsing activity
- Payment data (processed through third-party providers like Stripe or PayPal)
- Cryptocurrency wallet addresses (Public Key)
- Form data such as search queries, comments, reviews, and other submissions
How We Use Your Information
Narvuk uses your information for various purposes, including:
- Internal record keeping
- Access to narvuk.com and associated websites
- Managing and maintaining your account
- Purchase confirmations, refunds, and account resets
- Email address verification and communication regarding updates or service changes
- Sending product information, newsletters, and marketing materials (with your consent)
- Processing payments and transactions securely through third-party providers
- Personalizing your experience based on your preferences
- Improving website functionality and user experience through analytics
Legal Basis for Processing
We process your personal information based on one or more of the following legal bases:
- **Consent:** When you have given us permission to process your data.
- **Contractual Obligations:** When processing is necessary for the performance of a contract with you (e.g., account creation or payment processing).
- **Legal Obligations:** When we are required by law to process your information.
- **Legitimate Interests:** For purposes such as improving our services, securing our platform, or marketing relevant products.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary based on the nature of the data, your interactions with our services, and legal obligations. We will delete or anonymize data when it is no longer needed.
Security
We are committed to ensuring that your personal data is secure. We have implemented suitable physical, electronic, and managerial procedures to protect your data from unauthorized access, disclosure, or alteration. Our website uses SSL (Secure Socket Layer) encryption to ensure data is transmitted securely.
International Data Transfers
Narvuk is based in United Kingdom, but we may process personal data on servers located in other countries. If you are located outside of these regions, your personal data may be transferred to, processed, and stored in countries where data protection laws may differ from your home country. We ensure that such transfers are conducted in accordance with applicable data protection laws.
Links to Other Websites
Our websites may contain links to external sites. Once you leave our site, we are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- **Right to Access:** Request access to the personal information we hold about you.
- **Right to Rectification:** Correct any inaccurate or incomplete data we hold about you.
- **Right to Erasure:** Request deletion of your personal information under certain conditions.
- **Right to Restrict Processing:** Request a limitation on how we process your data.
- **Right to Data Portability:** Receive your personal data in a structured, machine-readable format.
- **Right to Object:** Object to the processing of your personal data for specific purposes, including direct marketing.
To exercise any of these rights, please contact us at contact@narvuk.com. We will respond to your requests in accordance with applicable laws.
Third-Party Disclosure
We do not sell, distribute, or lease your personal information to third parties without your consent, except as required by law or necessary to provide services (such as payment processing). We may share aggregated or de-identified information for research or analytical purposes. We also reserve the right to disclose your personal information if required to comply with legal obligations or to protect our rights.
Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete it. If you believe a child has provided us with personal data, please contact us at privacy@narvuk.com.
Who Can Access Your Personal Data
Your personal data will only be accessed by trusted employees or contractors who need it to perform their job functions. We ensure that anyone who has access to your data follows strict confidentiality and data security standards.
Connected Third Parties
- Microsoft Azure
- Google Analytics
- Google Optimize
- Google BigQuery
- Google API
- GitHub
- YouTube
- PayPal API
- Stripe API
We only work with processing partners who ensure an adequate level of protection for your personal data. In cases where your data is shared with third parties, it is subject to their respective privacy policies.
Last Updated: 03 March 2025